How business analysis helps you overcome business challenges

worker measuring technical debt on a tablet

Business analysis is a vital function that supports organisations in addressing a wide range of challenges, from large-scale transformational programmes to essential but less high-profile changes like compliance updates, cybersecurity improvements, or regulatory requirements. By aligning business needs with technical solutions, BAs help organisations deliver the right outcomes efficiently and effectively, ensuring progress even in complex and demanding environments.

In this article, we’ll examine some of the most common challenges businesses face and how business analysis can help overcome them. Whether it’s shaping ambitious change programmes, managing smaller-scale operational updates, or identifying opportunities for technology and process improvements, BAs provide the expertise and structure needed to succeed.

1. “We have a disconnect between business and IT stakeholders.”

One ongoing challenge for many organisations is the gap between business and IT teams. This misalignment often leads to unclear requirements, miscommunication, and solutions that don’t meet business needs. Bridging these gaps is critical to ensuring projects meet expectations.

How business analysis helps:

Business analysts act as a bridge, creating alignment between business and IT stakeholders. They facilitate collaboration, define clear goals, and ensure requirements are thoroughly understood and communicated across all parties. BAs also ensure operational processes and system enhancements are scoped with clarity and precision.

Outcomes:

  • Improved communication and collaboration
  • Reduced rework and streamlined delivery
  • Fit-for-purpose solutions that meet business objectives
  • Engaged teams and greater organisational alignment

2. “We need to better understand our data and how to use it for decision-making.”

Organisations often struggle with leveraging their data effectively, making it difficult to move from guesswork to informed decision-making. Data gaps can lead to missed opportunities and prevent organisations from achieving their goals.

How business analysis helps:

Business analysts conduct in-depth data analysis to identify actionable insights, helping organisations make smarter decisions based on evidence rather than assumptions. They also explore how technology, including AI and automation, can further enhance operational efficiency.

Outcomes:

  • Data-driven decisions that reduce risk and uncertainty
  • Better understanding of customer behaviours and preferences
  • Increased efficiency through automated processes and technological solutions

a woman delivering a presentation about digital transformation in the public sector

3. “Our processes are inefficient, and we don’t know where to begin improving them.”

Poorly documented or inefficient processes can hold organisations back, stifling productivity and hiding opportunities for improvement. Without clear insight into workflows, addressing inefficiencies can be a significant challenge.

How business analysis helps:

Business analysts map and document business processes, uncovering inefficiencies and identifying areas for optimisation. They also recommend solutions, such as process automation or system enhancements, to improve flow and productivity.

Outcomes:

  • Clearly documented workflows and increased transparency
  • Identification of bottlenecks and inefficiencies
  • Improved productivity and cost savings through streamlined processes
  • Enhanced customer and employee experiences

4. “We need to define our business goals and ensure changes align with them.”

Without clear goals and success criteria, projects can lose focus and fail to deliver value. Additionally, navigating change can be challenging if stakeholders and teams are not adequately prepared or involved in the process.

How business analysis helps:

Business analysts work closely with stakeholders to define clear business goals, objectives, and success criteria. They help shape projects by scoping and prioritising work effectively. BAs also play a crucial role in landing changes, ensuring impacted teams adapt through timely collaboration, communication, and preparation.

Outcomes:

  • Clear alignment of projects with organisational objectives
  • Early identification of feasibility and minimum viable product (MVP)
  • Smoother transitions for teams, reducing resistance to change
  • Stronger stakeholder buy-in and improved project outcomes

a team of people discussing work in the background with a desktop computer

5. “We have a large backlog of projects and need help prioritising and resourcing the work.”

Managing a growing backlog or navigating complex transformational change can overwhelm teams, especially when resources and priorities aren’t effectively managed.

How business analysis helps:

Ten10 business analysts provide expertise to assess project portfolios, prioritise tasks, and allocate resources efficiently. Whether embedding BAs into existing teams or providing a blended team to support transformational change, we ensure that projects are delivered on time and with precision.

Outcomes:

  • Improved project delivery through effective prioritisation and planning
  • Flexible, scalable resource solutions tailored to organisational needs
  • Transformational change delivered with efficiency and quality

6. “We need to formalise BA roles and standardise tools and processes.”

In many organisations, business analysis is performed informally, without a clear structure or standardised processes. This can lead to inconsistencies and inefficiencies in delivering change.

How business analysis helps:

Ten10 business analysts help organisations establish a formalised and standardised approach to business analysis. From developing bespoke templates and processes to fostering professional development, we ensure BA practices are aligned with organisational goals and consistently applied across teams.

Outcomes:

  • Standardised processes for greater efficiency and consistency
  • Enhanced strategic focus and alignment with business objectives
  • Creation of formal BA teams to drive collaboration and growth
  • Continuous improvement initiatives that evolve with organisational needs

Feeling held back? Tackle your challenges today with our Business Analysis experts

Business analysis goes beyond solving problems – it helps organisations work smarter, driving efficiency, collaboration, and successful change delivery.

Whether you’re looking to bridge the gap between business and IT, optimise processes, or navigate transformational change, Ten10’s business analysts offer the expertise and tailored support you need to succeed.

Learn more about our Business Analysis services